Allergic and Food Intolerant Customers (RoSPA Approved) £25

Allergic and Food Intolerant Customers
Allergic and Food Intolerant Customers
This course aims to help you to understand what allergens are, their impact on people who are affected by them, the law relating to allergens and how they should be managed during food preparation and handling.

Volume Discounts

10+Courses 10% Discount

50+Courses 20% Discount

100+Courses 30% Discount

250+Courses 40% Discount

500+Courses 50% Discount

To get your volume discount please contact us on 07585 244671 or email tom@thmtraining.co.uk

Who is this course for

Any worker who deals with food preparation and handling.

Course Duration 1 Hour

This course aims to help you to understand what allergens are,
their impact on people who are affected by them, the law relating
to allergens and how they should be managed during food
preparation and handling.


Having completed this course, you’ll be able to:
• Define the terms ‘allergy’ and ‘allergens’
• Explain the differences between wheat allergy, gluten
intolerance and coeliac disease
• List and provide examples of the EU’s top 14 allergens
• Describe the symptoms and effects of ingesting allergens
• Identify the legislation that governs the communication of
allergen information to consumers
• Define the difference between prepacked and
non-prepacked food
• Explain how allergen information about both prepacked and
non-prepacked foods must be communicated to consumers
• Describe other types of information that may appear on
food labels
• Define the terms direct and indirect allergenic
cross-contamination
• Explain how allergenic cross-contamination can occur in the
catering industry and how it can be controlled
• State what cross-contamination warnings are and why they can
have a negative impact
• Explain how food allergy risks can be controlled when:
• Preparing Food – including how to modify recipes to reduce
allergen risk
• Serving Food
• Purchasing and Storing Food

How our courses work

Select the courses you would like to purchase and add them to your basket.

The cost of the course includes access to the Learning Management System.This is where you launch the course monitor progress and download certificates. If you are training more than one candidate then you can nominate a manager who will be able to assign courses and monitor progress and download certificates and run reports. For more information on how the Learning Management System works please visit this page https://www.thmtraining.co.uk/learning-management-system-and-solution/

If you are a business, organisation or School and would prefer to be invoiced please call, email or message and we can arrange this for you

When you checkout you can send us any additional information such as your candidates name and email addresses if you are training more than one candidate. We will then allocate your courses to the candidates. Logins to the e-learning will then be emailed. Candidates can access their learning via any internet enabled device and complete their training at their own pace. All course licences are valid for a period of 12 months from the date of purchase.

All course certificates are available as a PDF download for candidates to print however if you need a certificate printed in full colour on quality 300gsm certificate card and posted in a stiffened envelope. We offer this service for £10 per certificate. Simply add to your basket and following checkout you will be able to complete the information form to send us any additional information

Certificate Printing
Certificate Printing
Full Colour Certificate Printed on 300gsm Certificate Card including postage in a stiffened envelope