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Mentor 4 Managers
Mentor4Managers provides a wealth of wisdom across a wide range of workplace and soft skills. Short engaging video stories and 'How Do I' clips bring 'Just In Time' learning to life through anecdotes, experiences and personal insights, when and where managers need it.
Negotiation and Negotiation Strategies
3 Courses in the Package
An Introduction to Negotiation, Negotiation Strategies 1-Strategy Basics, Negotiation Strategies 2-Psychological Strategies.
There are a number of strategies you can employ to help you reach the best outcome in negotiations. This course will show you how to apply good negotiating strategies
Smarter Objectives for Managers
This course will help the learner to understand the role of objectives within the
organisation, particularly the relevance of managing by objectives. The course also looks in detail at what is meant by SMARTER objectives, why each of the criteria is important and how to create objectives that meet them.
Preparing and Delivering Presentations
A successful presentation requires solid preparation to ensure that everything runs smoothly and you are able to get your message across in an effective and dynamic manner.
Being able to deliver an effective presentation is a crucial skill for many people since it can be a
highly effective tool when there is a need to inform, influence or persuade others. It can also be rewarding - to you as well as to the group to whom you are presenting - as there is an enormous amount of satisfaction to be had in receiving positive feedback from an engaged and enthusiastic audience.
Organising and Running Effective Meetings
The goal of anyone calling a meeting, therefore, should be to make sure those attending have a clear understanding of why they are there, what they can contribute and what the intended outcomes of the meeting are. All this whilst feeling included, motivated and respected.
On the face of it this is a tall order, but this course aims to show you how easy it can be,provided you know what steps to take and how to take them.
Listening Skills and effective use of questions 7 modules
Listening Skills and effective use of questions 7 modules includes:
Barriers to Listening,
Becoming a Better Listener,
Why Questions are Important,
Using Open and Closed Questions,
Appraisal Training Package 3 Courses
Appraisal Training Package 3 Courses includes: Preparing for the Appraisal, The Appraisal Discussion and Ongoing Appraisal.
Coaching and Delegation
This course is for anyone who has the role of coaching and delegating to others.
Includes 2 courses the Role of the Coach and Delegation
Time Management Online Training Package
5 Courses: An Introduction to Time Management,
The Importance of Setting Goals in Time Management,
Time Management: Deciding Your Priorities,
Time Management: Managing Disruption and Keeping Focused,
Time Management: Planning and Scheduling.
Governance and Compliance Training Package 10 Courses
Includes the Following Titles
A Quick Guide to GDPR,
Data protection Act 2018,
An Introduction to Cyber Security,
Record Management and Data Quality,
The Bribery Act,
Right to Work,
Working With Others Management Package
This package includes 3 courses Non Verbal Communication and Body Language 5 modules,
Listening skills and the effective use of questions 7 modules and working with others eBytes 9 short video modules
Recruitment and Selection Package 5 courses
The Recruitment Process an Overview,
Job analysis, job descriptions and person specifications,
Attracting candidates and producing job advertisements
Shortlisting candidates and selection techniques,
Right to work
Non Verbal Communication and body language
This course will work through the four types of nonverbal communication people use every day. How body language can be used effectively in a wide range of situations
Legislation and HR Training package
19 Legislation and HR Training Modules
Diversity and Equality,
Direct and Indirect Discrimination,
An Introduction to Harassment, Victimisation and Bullying,
Harassment, Victimisation and Bullying in Action Activity,
Maternity Leave ,
Paternity and Adoption Leave,
Unpaid and Shared Parental Leave,
What is Disability?
What is Religion, Belief and Non-Belief
Religion, Belief and Non-Belief Discrimination
Religion, Belief and Non-Belief at Work
Working with others eBytes 9 short videos on effectively working with others
Working with others eBytes 9 short videos on effectively working with others
Tough Love – How to spot poor performance, manage it and live happily ever after
Get the Picture – How to inspire creativity within your team
It’s Not a Knockout – How to identify conflicts within your team, and find ways to resolve them
Easy Street – The easy way to manage difficult people
On The Face Of It – Explains body language
Get to the Point – How to avoid the frustration of yes/no answers by asking open questions
Listen Up – How to open up your ears and listen effectively
The Good, the Bad and the Angry – This explains how to deal with difficult customers
At Your Service – Shows examples of excellent customer service and its benefits
Information Security eBytes 8 videos
These videos introduce to the risks of cyber crime and what to do to keep you and your organisation safe and protected
GDPR Training Online
Our GDPR Training online course will provide the learner the basic knowledge to understand this legislation but more importantly how it will affect businessess. GDPR (General Data Protection Regulation) will be introduced throughout the EU and the UK on May 25th 2018. This is an important new regulation and every company who collects data, which could be linked to an individual, will be affected. High fines may be imposed for those who fall foul of this important regulation and it is vital that all staff who collate and gather information, do so correctly, in accordance with company policies. Your staff need to understand what changes have been made. This awareness course outlines the changes in legislation, the rights individuals now have to protect their data, and how individuals in companies must act to be compliant with this new legislation.
The Bribery Act
Bribery blights both commerce and society in
general. Its immediate victims are companies
that lose business unfairly. However,
bribery is so insidious that government
and society are undermined and social
and economic development is damaged
Customer Service Essentials
What makes good customer service? This skill, to help customers feel helped, assisted and in all ways positive about the company can make the difference between them returning to do further business or not, ultimately impacting on profits and job security. Learning basic techniques of good customer service is vital for all those who communicate with customers, either face to face or in other ways. CPD Certified
Duration: 40 Minutes
How our courses work
Select the courses you would like to purchase and add them to your basket.
The cost of the course includes access to the Learning Management System.This is where you launch the course monitor progress and download certificates. If you are training more than one candidate then you can nominate a manager who will be able to assign courses and monitor progress and download certificates and run reports. For more information on how the Learning Management System works please visit this page https://www.thmtraining.co.uk/learning-management-system-and-solution/
If you are a business, organisation or School and would prefer to be invoiced please call, email or message and we can arrange this for you
When you checkout you can send us any additional information such as your candidates name and email addresses if you are training more than one candidate. We will then allocate your courses to the candidates. Logins to the e-learning will then be emailed. Candidates can access their learning via any internet enabled device and complete their training at their own pace. All course licences are valid for 12 months from the date of purchase