Certified Online Management Skills Courses

All our courses are online and can be accessed from any Internet enabled device phone, tablet or PC

Please click on the images below to go to the course pages and Information

Mentor 4 Managers

Mentor4Managers provides a wealth of wisdom across a wide range of workplace and soft skills. Short engaging video stories and 'How Do I' clips bring 'Just In Time' learning to life through anecdotes, experiences and personal insights, when and where managers need it.

Negotiation and Negotiation Strategies

3 Courses in the Package An Introduction to Negotiation, Negotiation Strategies 1-Strategy Basics, Negotiation Strategies 2-Psychological Strategies. There are a number of strategies you can employ to help you reach the best outcome in negotiations. This course will show you how to apply good negotiating strategies

Smarter Objectives for Managers

This course will help the learner to understand the role of objectives within the organisation, particularly the relevance of managing by objectives. The course also looks in detail at what is meant by SMARTER objectives, why each of the criteria is important and how to create objectives that meet them.

Preparing and Delivering Presentations

A successful presentation requires solid preparation to ensure that everything runs smoothly and you are able to get your message across in an effective and dynamic manner. Being able to deliver an effective presentation is a crucial skill for many people since it can be a highly effective tool when there is a need to inform, influence or persuade others. It can also be rewarding - to you as well as to the group to whom you are presenting - as there is an enormous amount of satisfaction to be had in receiving positive feedback from an engaged and enthusiastic audience.

Organising and Running Effective Meetings

The goal of anyone calling a meeting, therefore, should be to make sure those attending have a clear understanding of why they are there, what they can contribute and what the intended outcomes of the meeting are. All this whilst feeling included, motivated and respected. On the face of it this is a tall order, but this course aims to show you how easy it can be,provided you know what steps to take and how to take them.

Listening Skills and effective use of questions 7 modules

Listening Skills and effective use of questions 7 modules includes: Listening Skills, Barriers to Listening, Becoming a Better Listener, Why Questions are Important, Using Open and Closed Questions, Probing Questions, Unproductive Questions.

Appraisal Training Package 3 Courses

Appraisal Training Package 3 Courses includes: Preparing for the Appraisal, The Appraisal Discussion and Ongoing Appraisal.

Coaching and Delegation

This course is for anyone who has the role of coaching and delegating to others. Includes 2 courses the Role of the Coach and Delegation

Time Management Online Training Package

5 Courses: An Introduction to Time Management, The Importance of Setting Goals in Time Management, Time Management: Deciding Your Priorities, Time Management: Managing Disruption and Keeping Focused, Time Management: Planning and Scheduling.

Governance and Compliance Training Package 10 Courses

Includes the Following Titles A Quick Guide to GDPR, Data protection Act 2018, An Introduction to Cyber Security, Information Security, Record Management and Data Quality, The Bribery Act, Modern Slavery, Right to Work, Money Laundering, Whistleblowing.

Working With Others Management Package

This package includes 3 courses Non Verbal Communication and Body Language 5 modules, Listening skills and the effective use of questions 7 modules and working with others eBytes 9 short video modules

Recruitment and Selection Package 5 courses

Titles Included The Recruitment Process an Overview, Job analysis, job descriptions and person specifications, Attracting candidates and producing job advertisements Shortlisting candidates and selection techniques, Right to work

Non Verbal Communication and body language

This course will work through the four types of nonverbal communication people use every day. How body language can be used effectively in a wide range of situations

Legislation and HR Training package

19 Legislation and HR Training Modules Includes: Diversity and Equality, Direct and Indirect Discrimination, An Introduction to Harassment, Victimisation and Bullying, Harassment, Victimisation and Bullying in Action Activity, Maternity Leave , Paternity and Adoption Leave, Unpaid and Shared Parental Leave, Sex Discrimination, What is Disability? Disability Discrimination Reasonable Adjustments, Race Discrimination, Age Discrimination Sexual Orientation What is Religion, Belief and Non-Belief Religion, Belief and Non-Belief Discrimination Religion, Belief and Non-Belief at Work Gender Reassignment Flexible Working

Working with others eBytes 9 short videos on effectively working with others

Working with others eBytes 9 short videos on effectively working with others Tough Love – How to spot poor performance, manage it and live happily ever after Get the Picture – How to inspire creativity within your team It’s Not a Knockout – How to identify conflicts within your team, and find ways to resolve them Easy Street – The easy way to manage difficult people On The Face Of It – Explains body language Get to the Point – How to avoid the frustration of yes/no answers by asking open questions Listen Up – How to open up your ears and listen effectively The Good, the Bad and the Angry – This explains how to deal with difficult customers At Your Service – Shows examples of excellent customer service and its benefits

Information Security eBytes 8 videos

These videos introduce to the risks of cyber crime and what to do to keep you and your organisation safe and protected

The Bribery Act

Bribery blights both commerce and society in general. Its immediate victims are companies that lose business unfairly. However, bribery is so insidious that government and society are undermined and social and economic development is damaged

Customer Service Essentials

This customer service online training course is ideal for anyone who deals with customers in their role. It will train the candidate on the importance of good customer service and the positive impact this has on business results and profitability It also covers the impact of what happens when service fall short of what is required. The course also trains the candidate on personal skills and how to deliver outstanding customer service

How our courses work

Select the courses you would like to purchase and add them to your basket.

The cost of the course includes access to the Learning Management System.This is where you launch the course monitor progress and download certificates. If you are training more than one candidate then you can nominate a manager who will be able to assign courses and monitor progress and download certificates and run reports. For more information on how the Learning Management System works please visit this page https://www.thmtraining.co.uk/learning-management-system-and-solution/

If you are a business or organisation and would prefer to be invoiced please call, email or message and we can arrange this for you

When you checkout you can send us any additional information such as your candidates name and email addresses if you are training more than one candidate. We will then allocate your courses to the candidates. Logins to the e-learning will then be emailed. Candidates can access their learning via any internet enabled device and complete their training at their own pace. All course licences are valid for 12 months from the date of purchase