Negotiation and Negotiating Strategies 3 Courses £35
Negotiation and Negotiation Strategies
3 Courses in the Package
An Introduction to Negotiation, Negotiation Strategies 1-Strategy Basics, Negotiation Strategies 2-Psychological Strategies.
There are a number of strategies you can employ to help you reach the best outcome in negotiations. This course will show you how to apply good negotiating strategies
Who is this course for?
Anyone required to negotiate a satisfactory outcome to a problem or proposal
Introduction to Negotiation
Negotiation Strategies 1-Strategy Basics
Negotiation Strategies 2-Psychological Strategies
Introduction to Negotiation
Course duration 50 Minutes
Having completed this course the learner will be able to: • Identify and marshal his or her personal communication and cognitive skills for use in the negotiation process • Prepare themselves effectively for the negotiation process This course overviews the key skills of negotiation as well as the structure of the negotiation process itself. The part that attitudes play in successful negotiation is also examined, enabling the learner to think about the appropriateness of their current attitudes. The importance of correct personal behaviour, such as body language, is considered and the learner is provided with practical guidance in this area. Achieving the learning outcomes of this course represents an excellent foundation for skill development which, when combined with the other 2 courses in the series, will place the learner in a strong position to become a highly effective negotiator. Negotiation is a difficult skill to master and, very often, managers believe they are able to negotiate successfully when this is not the case. The result of this misapprehension is a mixture of lost opportunity and spoilt relationships. By ensuring that all those people who need to negotiate are able to do so competently, the company will avoid these pitfalls. Course Content • The key communication skills • The three key elements of negotiation • The win-win approach • Negotiation behaviour • Preparing for successful negotiation • The key steps of the negotiation process
Negotiation Strategies 1 Strategy Basics
Course duration 50 Minutes
There are a number of strategies you can employ to help you reach the best outcome in negotiations. This course will show you how to apply good negotiating strategies to your advantage. The course illustrates the importance of understanding your ‘tradables’, asking the right questions, making sure you are negotiating with the right person, and that they have the right level of knowledge and experience for the deal. You will also be given guidelines on the cultural and gender differences that can apply to negotiations, as well as the importance of timing and concessions.
Course Content • Applying negotiation strategies • Telephone negotiations • Ethics in negotiation • Negotiation & culture • Basic strategies • Applying strategies • Negotiation & gender • How to open the negotiation
Negotiation Strategies 2 Psychological Strategies
Course duration 50 minutes
There are a number of psychological strategies that are often employed in negotiations, so it’s important to recognise, deal and counter them. You may not be aware that the basic human needs of security, economic well-being, belonging, recognition, and control over one’s life are also at play in negotiation. Couching your proposals in terms of satisfying these and any other needs that the other party may have will make it easy for them to say ‘Yes’. It’s important to keep the negotiation human and establish rapport as early as possible. You may be surprised to learn that appearing dumb or appearing to have a weak position can sometimes be a strength in negotiation, as does using silence as a weapon.
This course will teach you to use effective questioning to counter any unfair tactics used by the other party without offending them, and how to respond to psychological warfare when it is used against you. You will also be shown how to deal with negotiators using fake authority or fake reciprocity.
Course Content After completing this course, you will understand: • Fake authority and fake reciprocity • How to use silence as a weapon • The good guy/bad guy scenario • The ‘bottom line’ • How to deal with threats and intimidation • Psychological warfare and how to respond to it • Deception strategies • How to create competition • The importance of establishing rapport
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The cost of the course includes access to the Learning Management System.This is where you launch the course monitor progress and download certificates. If you are training more than one candidate then you can nominate a manager who will be able to assign courses and monitor progress and download certificates and run reports. For more information on how the Learning Management System works please visit this page https://www.thmtraining.co.uk/learning-management-system-and-solution/
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Full Colour Certificate Printed on 300gsm Certificate Card including postage in a stiffened envelope