Terms and Conditions (Terms)

Last updated: (23rd June 2020)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.thmtraining.co.uk website and mobile application (the “Service”) operated by THM Training (us)

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your Name Email Address and Contact Details. All courses purchased are supplied and are available to complete for 12 months from the date of purchase. Following a purchase you will be emailed your login details to complete your course/courses at the earliest opportunity.

Price Match Guarantee

We believe we all our courses are excellent value for money and are happy to offer a 100% price match guarantee.

The terms of our guarantee are detailed below;

The price for comparison from the competitor is inclusive of VAT and before any volume discounts

The course is the same or equivalent awarding body.

Any exams and assessments are the same format as THM Training certificates are awarded are the same or equivalent to those provided by THM Training

Any claim for a price match refund is made within 7 days of the original course purchase

THM Training reserve the right to refuse to refund a price match if any of the above conditions are not met

Refunds

we want to provide you with the highest possible service if you are unhappy with any of the courses you have purchased we are happy to issue you with a full refund provided it is within 14 days of the initial purchase. Any refund requests after 14 days will be handled on a case by case basis.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by THM Training

THM Training has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that THM training shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us. By emailing tom@thmtraining.co.uk